Contact Us

Contact

How Can We Help?

Whether you have a question about patio furniture, need help choosing the right pergola, or want to check on an order, we are happy to help. Owned and operated by Culinary Courtyard.

Most messages answered within 1 business day
Reach Us

Choose Your Preferred Channel

Email

support@culinarycourtyard.com
Replies within 24 hours

Phone

(555) 000-0000
Mon–Fri 9am–5pm EST

Live Chat

Available weekdays during business hours

Usually under 5 minutes
Common Questions

Frequently Asked Questions

How long will it take for my order to arrive?

Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days. That means most orders arrive within 6 to 11 business days from the order date. Every shipment includes tracking so you can follow your delivery every step of the way.

Do you offer free shipping on patio furniture and fire pits?

Yes, we offer free shipping on most orders within the Continental U.S. (excludes Alaska and Hawaii). There is no order minimum required. Orders ship via USPS, UPS, or FedEx based on destination and package size. For full details, please visit our Shipping Policy page.

What is your return policy for outdoor furniture?

We want you to be completely happy with your purchase. If something is not right, please reach out to our team within the return window outlined in our Return Policy. We will walk you through the process and make sure everything is handled smoothly.

Can I exchange a pergola or gazebo for a different size?

We understand that choosing the right size for your outdoor space can be tricky. If you need to exchange for a different size or style, contact us as soon as possible. We will do our best to accommodate your request and get the right piece to your door.

What materials are your patio furniture sets made from?

Our patio furniture sets are crafted from materials selected for outdoor durability, including weather-resistant wicker, powder-coated steel, and treated wood options. Each product listing includes detailed material and care information so you can find the right fit for your deck, patio, or garden.

Do your fire pits use propane or wood?

We carry fire pits in a variety of fuel types, including both propane and wood-burning models. You can find the specific fuel type, dimensions, and BTU output listed on each product page. If you need help deciding which option suits your outdoor space best, our team is happy to guide you.

Do you charge sales tax on orders?

Sales tax, if applicable, is calculated and displayed at checkout.

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Availability

Business Hours

Monday – Friday 9:00 AM – 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Timely Responses

Every message receives a thoughtful reply within one business day, because your time matters to us.

Secure Shopping

Your personal information and payment details are protected with industry-standard encryption at every step.

Built to Last

Our patio furniture, pergolas, and fire pits are made with weather-resistant materials designed for long-term outdoor use.

Free Shipping

Most orders ship free within the Continental U.S. with tracking included on every package we send.